How much does our service cost?

Our service is 100% free to you!

I'm relocating from another city/state, and am unfamiliar with the DFW area. Do you have any relocation information I can check out?

Yes. We have a comprehensive relocation guide at the following link: http://www.solddfw.com/cd/

Can you help me find a rental house instead of an apartment?

At this time, we are only working with apartment communities. Many properties have town homes with attached garages, or apartments with private yards.

Am I required to schedule an appointment with you to visit properties?

No. You are free to visit properties at your convenience. Because these are apartment communities, leasing agents at the properties will take you on your tours. If you need assistance, contact us to discuss having one of our agents escort you to the properties.

I have a broken lease/eviction/apartment debt. Can you still help me find a place?

Yes, however, if you have an outstanding property debt, it's best to pay it off. Your choices of places that will work with you will be very limited otherwise. There are 'Second Chance' communities throughout the Metroplex, however, each property will have its own set of requirements when reviewing this particular credit issue. Contact us to review your needs.

I have a felony on my record. Can you still help me find a place?

There are a few properties that will accept felonies, but most will require the felony to be at least 7-10 years old. Properties will not consider anyone with a conviction for violent crimes, or any crimes sexual in nature.

Why do most of your listings say to “call about current specials”?

At most properties, prices, specials, and availability change daily. So that we can quote the most accurate information to you, it's best if you ask us about any property that you are interested in.

Why do I need to list my agent as the referral source on my guest card & application?

Properties pay us for helping them lease their apartments. In order for them to pay a commission to your agent, they require you to list us (1 Source Apartments and the agent name) as your referral source on both the guest card and the application. Without your referral, we are not paid for the work that we do for you.

What are the lease incentives?

We have a 14 ft. box truck you can use to move with for no charge.  You just have to fill it up with gas when you are finished.  If you prefer we can provide $150 in dining dough gift certificates that can be redeemed at http://www.diningdough.com. They offer hundreds of local restaurants on their website and you can chose certificates anywhere from $10 to $100 off. 

Do you offer any other incentives?

We run different promotions. Check with your agent to see if there are any current promotions that might fit your needs.

How do I get the lease incentive?

In order to qualify for the lease incentive you must do the following:.

• *You must put Your Agent @1 Source Apartments on the guest card and rental application.

• *Sign a 6 month or longer lease, with a participating property. This is a property that works with 1 Source Apartments.

• *Rent amount must be at least $400.

• *Notify us once your rental application has been approved.

1 Source Apartments reserves the right to disqualify the incentive for the following reasons:

• *The apartment refuses to pay 1 Source Apartments our referral fee.

• *Failure to follow the requirements to qualify for a rebate.

• *1 Source Apartments will pay one lease incentive when allowed by law. Incentive is paid once property sends us our referral fee. It typically takes between 8-12 weeks to process, but can take longer. If you have any questions please call your agent.

• *Rent Amount is less than $400.